Privacy Policy

1. Information We Collect

When you visit our website, create an account, or place an order, we may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, and shipping/billing address.
• Payment Information: Transaction details processed through our secure third-party payment gateways. We do not store your credit card or banking details.
• Usage Data: Pages visited, time spent on pages, referral sources, and browsing behavior on our website.
• Device Information: Browser type, operating system, IP address, and device identifiers.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders, including shipping and delivery.
• To communicate with you about your orders, account, or customer service inquiries.
• To send you marketing communications (with your consent), such as new product launches and promotions.
• To improve our website, products, and services through analytics and user feedback.
• To detect and prevent fraud, unauthorized access, and other security threats.
• To comply with legal obligations and enforce our terms.

3. Information Sharing

We do not sell your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We share data with trusted third-party providers who assist in operating our website, processing payments, and fulfilling orders (e.g., shipping carriers, payment gateways).
• Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption, secure server infrastructure, and access controls. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you use our website.

You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain features on our website.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data, subject to legal retention requirements.
• Opt out of marketing communications at any time.
• Withdraw consent for data processing where applicable.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Order and transaction data may be retained for a minimum of 5 years as required under Indian tax and commercial regulations.

8. Children's Privacy

Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us.